Terms of Service

TennisGrove is a directory and messaging platform that connects tennis students with independent coaches, academies, paid hitting partners, and stringers. TennisGrove is not a party to any lesson, service, or transaction arranged between a student and a business — we provide the platform for discovery and communication only. We don't vet, certify, insure, or guarantee the qualifications, conduct, or services of any business listed on the site, and we don't run background checks. Any arrangement (scheduling, payment, cancellation, etc.) is strictly between you and the business.

You must be at least 13 years old to create an account. If you're under 18 and creating a business listing, you confirm you have a parent or guardian's permission. Parents and guardians are responsible for supervising their children's use of the platform and any contact with listed businesses.

Students use TennisGrove free, always. A basic business listing (coach, academy, paid hitting partner, or stringer) is also free, permanently — we will never hide a listing or remove an account for non-payment. The only paid option is the optional Featured upgrade described below. You're responsible for keeping your account credentials secure and for the accuracy of the information on your account and profile.

We plan to offer an optional paid "Featured" upgrade that gives a business priority placement in search results and on the homepage. It isn't available yet; the terms below apply from the moment it launches.

• Price: $20 per month, shown to you before you buy. If the price ever changes, current subscribers get at least 30 days' notice by email before the new price applies.
• Billing: charged monthly in advance through Stripe, and renews automatically until you cancel.
• Cancelling: cancel anytime from your dashboard. Featured stays active through the end of the period you've already paid for. Cancelling never affects whether your basic listing is visible.
• Refunds: payments for a billing period that has already started aren't refunded. If you were charged by mistake, or Featured didn't work as described, email us within 30 days of the charge and we'll review it and refund you where it's warranted.

All business listings are reviewed before appearing in search results, and may be removed at any time for violating these terms or our acceptable use guidelines below. Approval means a listing passed that review — it is not an endorsement of the business or its services, and it is not a verification of anyone's identity, credentials, or background.

You keep ownership of any photo, bio, or other content you upload to your profile. By posting it, you confirm you own it or have permission to use it, and you give TennisGrove a license to display it on the platform for as long as your listing is active. Don't upload a photo you don't have the rights to — we'll remove content that infringes someone else's copyright.

You agree not to:

• Post false, misleading, or fraudulent information in a profile, message, or review
• Use messaging to spam, harass, or solicit users for unrelated purposes
• Post a review for a business you didn't actually interact with
• Impersonate another person or business
• Attempt to interfere with or disrupt the platform's normal operation

Violating these terms may result in content removal, listing removal, or account suspension.

Reviews reflect the opinions of the individual student who wrote them, not TennisGrove. We may remove reviews that violate our acceptable use guidelines (for example, joke, abusive, or fake reviews), but we don't edit reviews on a business's behalf.

There's nothing to cancel for a free account or listing. Anyone can permanently delete their account at any time from account settings, free of charge — this removes your profile, listings, photos, messages, reviews, and saved listings, and cancels any Featured subscription. You can also email us to request deletion.

TennisGrove is provided "as is" without warranties of any kind. We are not responsible for the quality, safety, legality, or outcome of any lesson, academy, or purchase arranged through the platform, or for any dispute between a student and a business. To the fullest extent permitted by law, TennisGrove is not liable for indirect, incidental, or consequential damages arising from your use of the platform.

We may update these terms as the platform evolves. If we make a material change, we'll update the date at the top of this page and, where appropriate, notify users directly. Changes to Featured pricing come with at least 30 days' notice to subscribers, as described above.

Questions about these terms can be sent to veer@tennisgrove.com.